Warranty & Repairs
At Core SWX, we stand behind the quality of our products. Each product line is backed by a warranty to ensure reliability and peace of mind. If your product requires service, please submit a support request here.
Warranty Coverage
- Powerbase Edge Lite, Link, Snap, Snap Mighty – 1 Year
- Powerbase Edge Snap Xtreme – 2 Years
- Nano-M and Nano Slim Batteries – 1 Year
- Nano M-Snap – 2 Years
- Nano Micro Batteries – 2 Years
- XCell Batteries – 2 Years
- HyperCore and HyperCore NEO – 2 Years
- Helix and Helix Max – 2 Years
- Maverick – 3 Years
- Renegade & Renegade XL – 2 Years
- Outlet/B-stock Items - 30 Days
- Quad & Dual Chargers – 3 Years
- PB70C15 and PB70C15US – 1 Year
- Outlet/B-stock Items - 30 Days
- Power Supplies - 1 Year
- Electronic Regulation Cables (XP) & Accessories – 1 Year
- Non-Regulation Cables (PT) – Lifetime Warranty
- Outlet/B-stock Items - 30 Days
Requesting Service
If you believe your product requires repair:
- Visit our Service Portal.
- Submit a ticket with your product details, proof of purchase, and description of the issue.
- Send the product in along with your RMA # and a Core SWX representative will get back to you.