Warranty & Repairs

At Core SWX, we stand behind the quality of our products. Each product line is backed by a warranty to ensure reliability and peace of mind. If your product requires service, please submit a support request here.

 

Warranty Coverage

  • Powerbase Edge Lite, Link, Snap, Snap Mighty – 1 Year
  • Powerbase Edge Snap Xtreme – 2 Years
  • Nano-M and Nano Slim Batteries – 1 Year
  • Nano M-Snap – 2 Years
  • Nano Micro Batteries – 2 Years
  • XCell Batteries – 2 Years
  • HyperCore and HyperCore NEO – 2 Years
  • Helix and Helix Max – 2 Years
  • Maverick – 3 Years
  • Renegade & Renegade XL – 2 Years
  • Outlet/B-stock Items - 30 Days

  • Quad & Dual Chargers – 3 Years
  • PB70C15 and PB70C15US – 1 Year
  • Outlet/B-stock Items - 30 Days

  • Power Supplies - 1 Year
  • Electronic Regulation Cables (XP) & Accessories – 1 Year
  • Non-Regulation Cables (PT) – Lifetime Warranty
  • Outlet/B-stock Items - 30 Days

 

Requesting Service

If you believe your product requires repair:

  1. Visit our Service Portal.
  2. Submit a ticket with your product details, proof of purchase, and description of the issue.
  3. Send the product in along with your RMA # and a Core SWX representative will get back to you.