Terms and Conditions


By accessing this web site at http://www.coreswx.com, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this web site are protected by applicable copyright and trademark law.

Minors or individuals below 18 years old are not allowed to use this Website.


Intellectual Property Rights
Other than the content you own, under these Terms, Core SWX LLC and/or its licensors own all the intellectual property rights and materials contained on this Website. You are granted a limited license only for the purposes of viewing the material contained on this Website.


You are specifically restricted from the following unless written and signed consent is obtained:

Certain areas of this Website are restricted from being accessed by you, and Core SWX LLC may further restrict access to any areas of this Website, at any time, at its absolute discretion. Any user ID and password you may have for this Website are confidential, and you must maintain confidentiality as well.


Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images, or other material you choose to display on this Website. By displaying Your Content, you grant Core SWX LLC a non-exclusive, worldwide, irrevocable, sublicensable license to use, reproduce, adapt, publish, translate, and distribute it in any and all media. Your Content must be your own and must not invade any third-party’s rights. Core SWX LLC reserves the right to remove any of Your Content from this Website at any time without notice.


The materials on Core SWX LLC’s website are provided on an ‘as is’ basis. Core SWX LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Core SWX LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Core SWX LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Core SWX LLC’s website, even if Core SWX LLC or a Core SWX LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


Accuracy of Materials
The materials appearing on Core SWX LLC website could include technical, typographical, or photographic errors. Core SWX LLC does not warrant that any of the materials on its website are accurate, complete, or current. Core SWX LLC may make changes to the materials contained on its website at any time without notice. However, Core SWX LLC does not make any commitment to update the materials.


Limited Warranties on Products
Core SWX Battery Systems offers one of the best warranties in the industry. Core SWX pledges the highest quality of support on our entire product line.

NP Batteries: 1 Year Warranty
Nano-M and Nano Slim Batteries: 1 year Warranty
Nano Micro Batteries: 2 year warranty
HyperCore and Hypercore NEO Batteries: 2 Year Warranty
Helix and Helix Max Batteries: 2 Year Warranty
Maverick: 3 Year Warranty
Renegade and Renegade XL: 2 Year Warranty
Hypercore Slim 7 & 8: 1 Year Warranty
Powerbase 70 and Edge: 1 Year Warranty
Chargers: 3 year Warranty
Electronic Regulation Cables(XP) and Accessories: 1 Year Warranty
Non-regulation cables(PT): Lifetime Warranty
TorchLED Bolt: 1 Year Warranty

Note: Products purchased from unauthorized Core SWX dealers (i.e., those not listed on our dealer locator) will NOT be covered under warranty. Core SWX will not service these products, even if the user is willing to pay for the repairs. The final determination of the suitability of any item sold for the use contemplated by the purchaser is the sole responsibility of the purchaser, and Seller shall have no responsibility in connection with such determination.


All payments made to Core SWX LLC shall be in United States Dollars.


Credit Cards
Core SWX LLC accepts VISA, MasterCard, American Express, Visa Checkout, and Discover. Your credit card is charged only at the time of the actual shipment of item(s). However, there might be a temporary hold on the funds until the time of actual shipment. If paying by Debit or Check Card, the funds are authorized as soon as the order is placed, which may affect the availability of funds in the account. Please provide the correct billing information for the card being used. Billing information includes the name, address, and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different from the billing address, please provide a phone number for the shipping address.


For the security of our customers, Core SWX LLC offers the ability to checkout via PayPal. PayPal will not give Core SWX LLC any of your personal billing information, giving you an extra level of assurance.


Wire Transfers
To use wire transfer as a form of payment, please place your order over the phone with one of our sales representatives at 516 595 7488. They will generate an order or quote for you and email you an order/quote copy. The quote will also contain our wiring information. Once received, you can initiate the process. Additional bank fees may apply, which will be the sole responsibility of the customer.


Core SWX LLC does not accept checks or COD. We apologize for the inconvenience.


Core SWX has a return policy of fourteen (14) days with the original packaging and receipt. A full refund will be issued if returned within fourteen (14) days. Any product returned after fourteen (14) days or without a receipt will be issued a credit for online purchases at Core SWX LLC.


Sales Tax
All products sold will contain sales tax of 8.625%, which will be added to the order total, including the amount of the shipping charge. Sales tax is merely collected on behalf of New York State and is not a revenue source for Core SWX LLC.


Shipping costs will be determined by the weight, dimension, and shipping address of the product. Core SWX LLC has no control over these costs as they are determined by these variables.


Privacy Policy:
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including when Users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, etc. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.


Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.


Web Browser Cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.


How We Use Collected Information
CORE SWX LLC collects and uses Users’ personal information for the following purposes:

To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.

To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To send periodic emails: The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site.


How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.


Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their privacy policies and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website’s own terms and policies.


Changes to This Privacy Policy
Core SWX LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Visit us at Cine Gear LA, June 7-8, booth 835.

FREE ground shipping on orders $35+

FREE XPD-45 charger with NANO X or PBE-LINK battery purchase. Code: FREEXPD